Terms of Service
The terms, in plain English.
1. What STEERO is
STEERO is a booking and payments platform for Approved Driving Instructors (ADIs) in the United Kingdom. We connect instructors with pupils, take card payment upfront, and pay instructors out. We are not a driving school and we do not employ instructors; you remain self-employed and in control of your lessons, prices and diary.
2. Eligibility
To offer lessons through STEERO you must hold a current ADI green badge and keep it valid. We verify your badge number against the DVSA register when you sign up and periodically afterwards. If your registration lapses, we may suspend your page until it is restored.
3. Fees and commission
- A flat platform fee of £12 per month, charged in advance. You can cancel at any time and keep access until the end of the paid month.
- Commission of 1.5% on lessons you book with your own pupils through STEERO.
- Terms for pupils that STEERO introduces to you are shown in your dashboard before you accept any introduction. You are never charged an introduction fee without seeing it first.
4. Payments, payouts and no-shows
Every booking is authorised on the pupil’s card at the time it is made. Lessons are paid out to your nominated account the day after the lesson takes place. Your own cancellation policy is enforced automatically against the card on file: if a pupil cancels late or does not attend, the fee you set is charged and paid out to you.
5. Refunds
Where a refund is due under your policy or by law, the pupil is refunded in full, including the STEERO commission on that lesson. We do not keep our cut on money that is returned.
6. Safeguarding
Pupils under 18 may only book with verified guardian consent. Contact details between instructor and pupil are masked through the platform. You agree to follow our safeguarding policy and to complete any checks we reasonably require.
7. Your records
STEERO keeps a record of your lessons and payouts that you can export at any time in an MTD-ready format for HMRC. You are responsible for your own tax affairs.
8. Ending your use of STEERO
You can close your account at any time from settings and export your data on the way out. We may suspend or close an account that breaches these terms, loses ADI registration, or puts pupils at risk.
STEERO is a fictional product built as a design study. This page is illustrative placeholder copy and is not a real contract or legal advice.